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Monday, July 30, 2012

Cloud Computing Customer Services

Cloud Computing Customer Services


Author:globalnest


Cloud Computing comes into focus only when you think about what IT always needs to increase capacity or add capabilities on the fly without investing in new infrastructures, training new personnel, or licensing new software. It encompasses any subscription-based or pay-per-use service that, in real time over the internet, extends IT's existing capabilities.

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It is at an early stage, with a contrasting troop of providers large and small delivering a slew of cloud-based services, from full-down applications to storage services to spam filtering.

Cloud Computing is a technology that uses the internet and central remote servers to maintain data and applications. It allows consumers and businesses to use applications without installation and access their personal files at any computer with internet access. This technology allows for much more efficient computing by centralizing storage, memory, processing and bandwidth.

It is broken down into three segments: 'application' 'storage' and 'connectivity'. 'Each segment serves a different purpose and offers different products for businesses and individuals around the world.

Cloud Computing - not to be confused with grid computing, utility computing, or autonomic computing - involves the interaction of several virtualized resources. Cloud servers connect and share information based on the level of website traffic across the entire network. Cloud computing is often provided 'as a service' over the internet, typically in the form of infrastructure as a service (laaS), platform as a service (PaaS), or software as a service (SaaS).

Cloud computing customers don't have to raise the capital to purchase, manage, maintain, and scale the physical infrastructure required to handle drastic traffic fluctuations. Instead of having to invest time and money to keep their sites afloat, computing customers simply pay for the resources they use, as they use them. This particular characteristic of cloud computing—its elasticity—means that customers no longer need to predict traffic, but can promote their sites aggressively and spontaneously. Engineering for peak traffic becomes a thing of the past.

Cloud computing can also go yonder cost savings by allowing your users to access the latest software and infrastructures offerings to stand-in business innovation. Cloud computing changes the way we think about technology.

Cloud is a computing model providing web-based software, middleware  and computing resources on demand.

Article Source: http://www.articlesbase.com/information-technology-articles/cloud-computing-customer-services-6082882.html

About the Author

Globalnest can help you build Public and Private Cloud Solutions and boost your pre-sales and post-sales operations through their partnerships with Salesforce.com and Zoho.By using our Cloud Computing solutions, providers can address all emerging and future challenges while growing their businesses.

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